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This page was created to provide easy and quick access to resources for assistance and reference materials to help you cope with power protection and outage issues during natural disasters.
In order to support you during this difficult time, we have pulled together a broad team of people prepared to work around the clock to serve you. The Disaster Support Program includes the following:
In addition to your local sales representatives, our Customer Service team has set up a Disaster Support hotline: 1-877-547-8630 (North America) or +1-905-201-5555 (International) that will be answered 24x7 and will direct callers to a dedicated disaster support team. You can also e-mail our support team at: multilin.tech@ge.com The factories have ramped up production on replacement parts and modules that are typically ordered.
We will provide overnight delivery on any replacement parts or new products ordered.
Easy and fast ordering - orders will be taken over the phone or by email, if available. There is no paperwork required for you.
Emergency access to our service technicians and application engineers.
We hope that these combined efforts will help return your business to normal as soon as possible. Please don't hesitate to let us know how we can be of assistance.
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